Poortugaal

    Restaurant Abel

    Remco & Sigrid run a restaurant where hospitality, quality and innovation meet, with a capacity of 600 covers per day.

    Restaurant Abel
    600
    Covers per day
    4
    Ovens
    100%
    First line via AI

    In hospitality you meet two types of entrepreneurs: people who run a restaurant, and people who carry one. That last category is rare. And Remco and Sigrid of Restaurant Abel undoubtedly belong to it.

    Anyone who has ever been to Abel immediately feels it: warm, tightly run, hospitable and professional, without ever feeling forced.

    A restaurant driven by vision, not chance

    What makes Restaurant Abel special is that Remco and Sigrid never stand still. They share the mentality of the best hospitality entrepreneurs: keep improving, keep innovating, keep looking for what can be better.

    They look critically at processes, dare to invest in their team and in technology, and are open to new solutions, as long as they strengthen both the guest experience and the team.

    How Abel works with AI

    When Remco and Sigrid chose an AI solution, it wasn't from a "we need to do something with AI" mindset. It came from a different attitude: "How can we relieve our team and serve our guests even better at the same time?"

    • The AI handles the first line
    • The AI asks questions and collects data
    • The team only takes over when truly needed

    That's exactly how to use automation in a way that strengthens hospitality instead of replacing it.

    A team that gets time back

    The biggest win is often not in revenue or efficiency, but in calm. Calm for the team. Calm in communication. Calm in the way inquiries come in.

    Staff are no longer half-listening to the kitchen and half on the phone. They can give service, because the basics are tightly arranged. And you feel that as a guest.

    "Restaurant Abel is an example of what happens when traditional hospitality and modern technology strengthen each other."

    Great system! It takes a huge amount of work off our sales and reservations team by handling the first line and asking the right questions, so in the second line we immediately know what an inquiry is about and have all the data ready.

    Remco & Sigrid

    Remco & Sigrid

    Owners, Restaurant Abel