AI and reservations: integrating your system

Yes, HorecaHub can be used alongside Zenchef for communication via phone, email and webchat. Zenchef remains the reservation system, while HorecaHub handles guest questions and exchanges information within the limits of the integration.

Yes, HorecaHub can be used alongside multiple reservation systems and POS systems within a restaurant group. HorecaHub supports communication via phone, email and webchat and complements your existing systems without replacing them.

HorecaHub can answer phone calls and process reservation requests when your team is temporarily unavailable. The AI communication layer works with your existing reservation system so availability and booking rules remain unchanged. Guests can also be assisted in multiple languages.

Yes, HorecaHub can be used alongside OpenTable for communication via phone, email and webchat. OpenTable remains the reservation system, while HorecaHub handles guest enquiries and can pass on reservation information within your existing workflow.

Yes, HorecaHub can operate in hospitality businesses where multiple reservation and POS systems run alongside each other. HorecaHub acts as an additional communication layer via phone, email and webchat without replacing your existing systems.

Yes, HorecaHub processes reservation details via phone, email and web chat with hosting within the EU/EEA, AES-256 encryption at rest and TLS 1.2+ during transmission. HorecaHub does not use customer data to train AI models and works with LLM subprocessors based on zero-data-retention. More information is available at legal.

Yes, HorecaHub can answer frequently asked dietary questions via phone, email and webchat based on the information you provide. HorecaHub can also communicate with guests in multiple languages and works alongside your existing hospitality and reservation systems.

Yes, HorecaHub can be used alongside Zenchef for communication via phone, email and webchat. Zenchef remains the reservation system, while HorecaHub helps answer guest questions and manage incoming calls. HorecaHub is an additional communication layer and does not replace a reservation system.

Yes, HorecaHub can inform guests by phone, email and webchat about available reservation times based on your connected reservation system. HorecaHub works alongside systems such as Zenchef, OpenTable or SevenRooms rather than replacing them. This keeps your existing reservation process in control while communication is handled automatically.

Yes, HorecaHub manages communication across phone, email and webchat within one additional communication layer for your hospitality business. This keeps booking information better aligned while your existing systems such as Mews, Guestplan or SevenRooms remain the primary source for reservation management.

Yes, HorecaHub can be used alongside multiple systems such as reservation software and POS systems within one hospitality organisation. Systems like SevenRooms, Lightspeed or Deliverect keep their own operational role, while HorecaHub centrally supports guest communication. This is suitable for restaurant groups and hotels.

HorecaHub can process requests to change reservations via phone, email and webchat and pass them on to your existing reservation system. HorecaHub complements systems such as SevenRooms, TheFork and Tableo, but does not replace them. Guests can also be assisted in multiple languages.

Yes, HorecaHub can be used alongside Zenchef to handle guest questions through phone, email and webchat. Zenchef remains the reservation system, while HorecaHub supports guest communication and can pass information into your existing workflow. HorecaHub is an additional communication layer and does not replace reservation software or POS systems.

Yes, HorecaHub can be used by hospitality groups where venues use different booking systems, such as Zenchef, Guestplan or SevenRooms. HorecaHub manages guest communication via phone, email and webchat and fits into your existing workflows. The booking software at each venue stays in place.

Yes, HorecaHub can be used at event venues where multiple systems run alongside each other, such as reservation software, PMS solutions and POS systems. HorecaHub supports communication by phone, email and webchat and fits into your existing workflows. Your current software remains the leading system for reservations and transactions.

Yes, HorecaHub can inform guests about current availability via phone, email and webchat based on your existing reservation system. HorecaHub works alongside systems such as Zenchef, TheFork or OpenTable and does not replace that software. This keeps your existing booking process in control while communication is handled automatically.

Yes, HorecaHub can record allergies shared by guests during a phone reservation and pass them to your existing reservation process or team. HorecaHub works as a communication layer alongside systems such as Zenchef, TheFork or OpenTable and does not replace them. Conversation data is securely processed within the EU/EEA with encryption and a data processing agreement via legal.

Yes, HorecaHub can process reservation information through phone, email and webchat while connecting with systems such as Zenchef, Guestplan or OpenTable to help keep availability consistent. HorecaHub does not replace your reservation system, but works as an additional communication layer alongside your existing processes.

Yes, HorecaHub can process reservation information from phone, email and webchat alongside OpenTable as your existing reservation system. OpenTable remains responsible for reservation management, while HorecaHub supports communication with guests. HorecaHub can also assist guests in multiple languages.

HorecaHub can be used across multiple venues that work with different reservation systems such as Tableo and Guestplan. HorecaHub acts as a central communication layer for phone, email and webchat, while each system continues operating locally. This makes it suitable for restaurants, hotels and hospitality groups using different software.

HorecaHub can record allergy information shared by phone and pass it on to your team or reservation system. HorecaHub uses security measures such as AES-256 encryption at rest and TLS 1.2+ in transit, and does not train AI models on customer data.

Yes, HorecaHub can inform guests by phone, email and webchat about available times based on your reservation system. HorecaHub does not replace systems such as Zenchef, SevenRooms or OpenTable, but works as an additional communication layer. This helps guests get answers faster without your team handling every request manually.

Yes, HorecaHub processes reservation information through secure infrastructure with hosting in the EU or EEA, AES-256 encryption at rest and TLS 1.2 or higher during transmission. HorecaHub does not train AI models on customer data and uses LLM subprocessors with zero-data-retention. A data processing agreement is available via legal.

HorecaHub can handle reservation enquiries across phone, email and webchat from one communication layer. It works alongside reservation systems such as OpenTable, Zenchef or Tableo rather than replacing them. This allows guests to receive the same availability information across multiple channels.

Yes, HorecaHub can be used alongside different POS systems such as Lightspeed and CCV. Those systems continue to handle the checkout and payments, while HorecaHub supports communication with guests via phone, email and webchat.

Yes, HorecaHub can handle reservation requests via phone, email and webchat alongside systems such as Zenchef, Guestplan or OpenTable to help prevent double bookings. HorecaHub does not replace your reservation system, but works as an additional communication layer. Availability and booking rules remain managed in your existing software.

HorecaHub can centrally handle reservation requests from phone, email and webchat within your existing reservation process. Combined with systems such as Guestplan, Zenchef or OpenTable, this helps keep availability consistent. HorecaHub remains an additional communication layer alongside your current software.

Yes, HorecaHub can forward booking requests from phone, email and webchat to Zenchef as an additional communication layer. Zenchef remains your existing booking system while HorecaHub manages guest communication in multiple languages. Data is processed through hosting within the EU/EEA with AES-256 encryption at rest and TLS 1.2+ in transit.

Yes, HorecaHub can operate alongside Nostium to handle guest enquiries via phone, email and webchat. Nostium remains your existing system, while HorecaHub adds an extra communication layer for hospitality businesses. HorecaHub does not use customer data to train AI models.

Yes, HorecaHub can handle phone calls, emails and webchat messages while Lightspeed remains your existing POS system. HorecaHub does not replace your till or POS setup and works as an additional communication layer for your hospitality business. More information about terms can be found at legal.

Yes, HorecaHub can operate alongside systems such as Mews, CCV and Deliverect within a single event venue. HorecaHub handles communication by phone, email and webchat while your existing software continues to manage operational processes. Data breach notifications follow a mandatory reporting period within 72 hours.

HorecaHub can process and reply to reservation requests received by email based on your availability and booking rules. The AI communication layer works alongside systems such as Zenchef, Guestplan or SevenRooms rather than replacing them. This keeps reservation requests handled centrally and consistently.

Yes, HorecaHub can manage guest emails while OpenTable and Lightspeed continue to run your existing reservation and POS systems. HorecaHub works alongside these systems rather than replacing them. A data processing agreement and terms are available via legal.

Yes. HorecaHub can take reservations automatically by collecting the date, time, number of guests, name and contact details, then sending the booking to your reservation system or team based on your business rules. Changes and cancellations are handled the same way. You stay in control of availability and booking policies.

Yes. HorecaHub works as an additional communication layer and does not replace your reservation system. Integrations are available with Zenchef, Guestplan, TheFork, OpenTable and Mews, among others. If your venue uses another system, we will review the options together; otherwise HorecaHub forwards the request in full to your team.

HorecaHub processes cancellations and changes within the same conversation, helping tables become available earlier instead of staying empty. The assistant can also confirm reservations or send reminders, based on the venue’s own policies. The cancellation policy itself always remains under the control of the hospitality business.

If your reservation system is connected, HorecaHub records the booking directly, including the guest name, party size, time and any notes. If there is no integration, the full request is sent to your team so someone can enter it manually in one step. Integrations are available with Zenchef, Guestplan, TheFork, OpenTable and Mews.

Group bookings usually need a tailored approach, so HorecaHub first collects all the details: date, group size, occasion, food and drink requirements and contact details. For groups below the limit set by your venue, the assistant completes the booking. Above that limit, the full request is passed to your team.

Yes. Guests can call, email or chat to move a reservation, change the number of guests or cancel entirely. HorecaHub checks the booking, updates it according to your venue’s policy and confirms the change. Cancellation terms come directly from your own knowledge base.

With a connected reservation system, HorecaHub uses the live availability shown there, so fully booked slots are never offered. Without an integration, the assistant records the booking as a request and your team gives the final confirmation. This prevents the same table being booked twice in the diary.

Yes. HorecaHub actively asks about allergies and dietary requirements and adds them directly to the reservation so the kitchen sees them before the guest arrives. The assistant does not make statements about whether a dish is safe to eat; that assessment always remains with the kitchen team.

Yes, HorecaHub can be used alongside Mews in hotels for communication via phone, email and webchat. Mews remains the hotel management system, while HorecaHub helps answer guest questions in multiple languages.

Yes, HorecaHub can also be used without an integration with a reservation system for guest communication. HorecaHub continues to operate via phone, email and webchat without replacing your existing way of working.

Yes, HorecaHub can ask during phone, email and webchat conversations whether a high chair is needed and pass this on with the reservation. HorecaHub works alongside systems such as Zenchef, Guestplan and OpenTable and does not replace a reservation system. This means your team receives special requests directly with the booking information.

HorecaHub can inform guests about wheelchair accessibility and record relevant notes during a booking request. Communication happens through phone, email and webchat, while existing systems such as TheFork, SevenRooms or Mews remain the primary platform for the booking itself. This helps your team spot accessibility requests more quickly.

HorecaHub can note during conversations that a booking is for a birthday, anniversary or other special occasion and pass this information to your team. Communication takes place via phone, email and webchat, while your existing reservation system remains the primary system. This helps your team prepare more effectively for special requests.

Yes, HorecaHub can assist guests in multiple languages with reservations and special requests such as high chairs, accessibility needs or table preferences. HorecaHub manages communication through phone, email and webchat and works alongside your existing systems. This helps international guests receive clear information more quickly.

Yes, HorecaHub can answer questions outside opening hours about things like wheelchair access, pets, high chairs and table preferences via phone, email and webchat. HorecaHub works alongside reservation systems such as Zenchef, Mews and Guestplan rather than replacing them. This helps guests get answers faster without creating extra manual work for your team.

HorecaHub can register and process requests for large groups according to the rules you define in advance within your reservation process. The system works alongside solutions such as SevenRooms, TheFork or Tableo and records requests via phone, email and webchat. This helps you maintain control over availability and capacity.

Yes, HorecaHub can automatically inform guests when a requested time slot is unavailable and suggest alternative times. Availability is aligned with your existing reservation system such as Guestplan, Zenchef or OpenTable. HorecaHub functions as a communication layer rather than an independent reservation system.

Yes, HorecaHub can process reservation requests based on available areas, such as a terrace, private dining room or restaurant section, when that information is available in your system. HorecaHub works alongside platforms such as Zenchef, Tableo or OpenTable. This helps route requests correctly without replacing your existing software.

Yes, HorecaHub can process reservation requests for events, themed dinners or special evenings based on the availability and conditions you set in advance. The system works alongside existing solutions such as OpenTable, Zenchef or Tableo. This keeps your current reservation process leading.

Yes, HorecaHub can communicate booking conditions such as arrival times, reservation duration or no-show policies by phone, email and webchat. This communication follows the settings in your existing reservation system. For legal documents, HorecaHub refers guests to legal.

Yes, HorecaHub can communicate with guests in multiple languages for reservations via phone, email and webchat. Reservation details are then processed within your existing systems such as OpenTable, TheFork or Mews. This is useful for hospitality businesses serving international guests or tourist locations.

HorecaHub processes reservation data within the EU/EEA using AES-256 encryption at rest and TLS 1.2+ during transmission. Customer data is not used to train AI models, and LLM subprocessors operate with zero-data-retention. A data processing agreement is available via legal.

Yes, HorecaHub can be used alongside Tableo to communicate with guests via phone, email and webchat. Tableo remains the reservation system and HorecaHub supports communication around reservations and guest enquiries.

Yes, HorecaHub can suggest available reservation times to guests via phone, email and webchat based on your connected reservation system. HorecaHub works alongside systems such as Zenchef, OpenTable or SevenRooms and does not replace them. Guests receive suitable options immediately without manual back-and-forth.

HorecaHub can process reservations for different service periods such as lunch, dinner or drinks via phone, email and webchat. HorecaHub follows the availability and rules set in your existing reservation system. This helps keep reservations organised and clearly separated.

Yes, HorecaHub can record guest preferences for terrace or indoor seating and pass them to your reservation system. HorecaHub supports communication via phone, email and webchat and works alongside systems such as Guestplan or Tableo. Availability always depends on the capacity settings you have configured.

HorecaHub can mark reservation requests as pending when immediate confirmation is not possible in your reservation system. Communication takes place via phone, email or webchat and fits into your existing processes. This makes it clear to guests when a request still needs to be reviewed.

Yes, HorecaHub can communicate according to the reservation durations configured in your existing reservation system. HorecaHub processes requests via phone, email and webchat, but does not replace systems such as Zenchef or TheFork. This helps keep table rotation and planning consistent.

HorecaHub can help returning guests make new reservations by phone, email and webchat within the options available in your connected system. HorecaHub works as a communication layer alongside platforms such as SevenRooms or Guestplan. Previous guest preferences remain dependent on your own system settings.

Yes, HorecaHub can process reservation requests by phone, email and webchat outside your regular business hours. HorecaHub works alongside your reservation system and can assist guests in multiple languages. This allows reservation enquiries to continue coming in without staff needing to be immediately available.

Yes, HorecaHub can process reservation requests for multiple locations within a restaurant group or hospitality chain. HorecaHub supports communication by phone, email and webchat and connects with the existing systems used at each venue. This helps direct guests to the right location more quickly.

HorecaHub can process reservations with specific arrival times based on the availability in your reservation system. By phone, email and webchat, guests receive immediate information about the selected timeslot. HorecaHub works alongside systems such as OpenTable or Tableo.

Yes, HorecaHub can combine reservation enquiries with information about hotel stays or packages by phone, email and webchat. HorecaHub works alongside systems such as Mews and does not replace hotel software. This makes communication around combined bookings clearer for guests.

During busy periods, HorecaHub can continue handling reservation enquiries by phone, email and webchat based on your configured availability. HorecaHub works together with your existing reservation system and helps prevent requests from being missed. Guests therefore receive clarity on available options more quickly.

HorecaHub can note that guests are arriving with a pram or pushchair and pass this information to your team or connected reservation software. HorecaHub supports communication via phone, email and web chat and works alongside systems such as Zenchef or SevenRooms.

Yes, HorecaHub can inform guests in advance about available allergen information or your approach to dietary questions via phone, email and webchat. HorecaHub uses your own guidelines for this and processes data securely within the EU/EEA with encryption at rest and during transmission.

HorecaHub processes special guest requests such as dietary requirements or accessibility questions securely through hosting within the EU/EEA, AES-256 encryption at rest and TLS 1.2+ during transmission. HorecaHub does not train AI models on customer data, and a data processing agreement is available via legal.

Yes, HorecaHub can handle reservation change requests by phone, email and webchat and pass them to your existing reservation system such as Zenchef, Guestplan or SevenRooms. HorecaHub does not replace your reservation system, but acts as an additional communication layer between your guests and your current workflow.

HorecaHub works alongside your existing reservation system to process booking information consistently and help prevent double bookings. Systems such as TheFork, OpenTable and Tableo remain the source for availability, while HorecaHub manages guest communication by phone, email and webchat.

Yes, HorecaHub can receive guest cancellations by phone, email and webchat and forward them to your existing reservation system. HorecaHub supports communication around cancellations, while systems such as Zenchef, Guestplan or SevenRooms continue to manage the reservations themselves.

Yes, HorecaHub can inform guests about your deposit or prepayment terms during conversations by phone, email and webchat. HorecaHub uses your own reservation policies and works alongside existing systems such as OpenTable, TheFork or Tableo.

HorecaHub can clearly communicate your no-show policy to guests during reservation conversations by phone, email and webchat. HorecaHub works as a communication layer alongside your existing reservation system and follows the policies and conditions you define.

Yes, HorecaHub can handle late-arrival notifications by phone, email and webchat and pass them on to your team or reservation system. HorecaHub supports reservation communication without replacing systems such as Zenchef or OpenTable.

Yes, HorecaHub can process requests to change an existing group booking into smaller party sizes or multiple reservations. HorecaHub manages this communication via phone, email and webchat alongside your existing reservation system.

Yes, HorecaHub can help guests in multiple languages with booking confirmations, changes and cancellations via phone, email and webchat. HorecaHub supports international communication while your existing reservation system remains responsible for reservation administration.

HorecaHub processes reservation data within the EU/EEA using AES-256 encryption at rest and TLS 1.2+ during transmission. HorecaHub does not use customer data to train AI models and works with LLM subprocessors based on zero-data-retention.

Yes, HorecaHub can combine reservation enquiries with information about hotel rooms or packages via phone, email and webchat. HorecaHub supports hotels and leisure businesses among others and works alongside systems such as Mews and SevenRooms.

Yes, HorecaHub can record and share allergies and dietary requirements within reservation communication linked to systems such as Zenchef and Guestplan. HorecaHub works as an additional communication layer and does not replace your reservation system. Data is processed via secure TLS 1.2+ connections and stored using AES-256 encryption.

HorecaHub can automatically ask during phone calls, email or webchat whether a guest needs a high chair and pass this information to your team. HorecaHub supports hospitality businesses as a communication layer alongside existing reservation systems such as TheFork, OpenTable or SevenRooms.

Yes, HorecaHub can record requests for wheelchair-accessible tables or accessible seating and share them with your staff. HorecaHub works alongside your existing reservation software and can inform guests about this via phone, email and webchat.

Yes, HorecaHub can inform guests about your policy regarding assistance dogs or pets and include this in the reservation communication. HorecaHub uses your own business information and complements systems such as Guestplan, Zenchef or OpenTable.

Yes, HorecaHub can collect and pass on multiple guest requests within a single reservation, including allergies, dietary requirements and a high chair. HorecaHub works alongside existing systems such as SevenRooms, TheFork or Mews without replacing them.

Yes, HorecaHub can be used alongside Guestplan for guest communication via phone, email and webchat. Guestplan remains responsible for reservation management, while HorecaHub helps handle incoming questions and communication with guests. HorecaHub also supports conversations in multiple languages.

Yes, HorecaHub can be used together with TheFork to manage guest communication via phone, email and webchat. TheFork remains the reservation system, while HorecaHub adds an AI communication layer. This allows guest questions to be handled centrally.

Yes, HorecaHub can be used alongside Lightspeed in restaurants, cafés and lunch venues. Lightspeed remains your POS system, while HorecaHub supports communication via phone, email and webchat. HorecaHub does not replace your POS or till software.

Yes, HorecaHub works alongside MplusKASSA for guest communication via phone, email and webchat. MplusKASSA remains your POS system, while HorecaHub supports the communication around it. HorecaHub does not replace your existing POS solution.

Yes, HorecaHub can be used without a POS integration for guest communication via phone, email and webchat. You can use HorecaHub alongside your current way of working without replacing your till system. HorecaHub supports hospitality businesses as an additional communication layer.

HorecaHub can handle last-minute booking enquiries by phone, email and webchat, and share available time slots with guests. HorecaHub complements existing reservation systems such as Zenchef or OpenTable and helps reduce the amount of manual responses your team needs to manage for short-notice requests.

Yes, HorecaHub can continue processing reservation requests by phone, email and webchat when your team is unavailable. HorecaHub works as an additional communication layer alongside your existing reservation system and can also assist guests in multiple languages.

Yes, HorecaHub can share available terrace reservation times by phone, email and webchat based on your configured availability. HorecaHub supports communication around bookings and works alongside systems such as SevenRooms, Guestplan or Tableo.

Yes, HorecaHub can collect reservation requests by phone, email and webchat and forward them when your team needs to approve them first. This can be useful for large groups or special availability rules within your existing reservation system.

Yes, HorecaHub can explain your rules for minimum or maximum group sizes via phone, email and webchat. HorecaHub supports communication around these policies and works alongside reservation systems such as TheFork, Zenchef or OpenTable.

HorecaHub can help guests with booking enquiries in multiple languages via phone, email and webchat. HorecaHub supports your existing reservation system and ensures international guests receive clear information about availability, group size or booking changes.

HorecaHub processes reservation data within the EU/EEA using AES-256 encryption at rest and TLS 1.2+ during transmission. HorecaHub uses LLM subprocessors with zero-data-retention, does not train AI models on customer data, and provides a data processing agreement via legal.

Yes, HorecaHub can record and pass on multiple allergies or dietary requirements within your reservation process. HorecaHub handles this information via phone, email and webchat as an additional communication layer alongside systems such as Zenchef, OpenTable or SevenRooms. Data is processed within the EU/EEA using AES-256 encryption at rest and TLS 1.2+ during transmission. The AI passes on what the venue itself has supplied about dishes and ingredients, always stating that this is information from the venue. In case of doubt, when an allergy is described as medical, and with any request for a guarantee, the conversation goes straight to a staff member. The AI never confirms that a dish is safe.

Yes, HorecaHub can add notes about food intolerances to reservations so your team can take them into account. HorecaHub processes this information via phone, email and webchat and supports integrations with systems such as Zenchef, Tableo or TheFork as an additional communication layer. A data processing agreement is available via legal.

Yes, HorecaHub can be used alongside OpenTable for communication via phone, email and webchat. OpenTable remains your reservation system, while HorecaHub handles guest questions and can pass information into your existing workflow. HorecaHub supports multilingual communication for hospitality businesses.

Yes, HorecaHub can be used alongside Mews for guest communication via phone, email and webchat. Mews remains your operational system, while HorecaHub helps answer questions and manage guest contact. HorecaHub hosts data within the EU/EEA with encryption at rest and during transmission.

Yes, HorecaHub can be used together with Tableo to handle reservation enquiries via phone, email and webchat. Tableo remains the reservation system, while HorecaHub acts as an additional communication layer for your hospitality business. HorecaHub supports conversations in multiple languages.

Yes, HorecaHub can be used alongside CCV as a communication layer for guest contact via phone, email and webchat. CCV remains your POS system, while HorecaHub helps answer practical guest questions. HorecaHub does not replace your POS or reservation system.

Yes, HorecaHub can manage reservation enquiries and guest communication without a direct connection to a reservation system or POS. Your existing processes remain in control, while HorecaHub supports communication via phone, email and web chat. This works for restaurants, hotels, cafés and event venues.

HorecaHub works as an additional communication layer alongside your existing reservation system, such as Zenchef, Guestplan or OpenTable. The system answers guest questions via phone, email and web chat, while your reservation software remains responsible for the bookings themselves. HorecaHub does not replace a reservation system.

HorecaHub manages guest communication via phone, email and web chat alongside your existing POS system or reservation software. Systems such as Untill, MplusKASSA or TheFork remain responsible for transactions and reservations. HorecaHub supports guest contact moments and does not replace these systems.

Yes, HorecaHub can be used alongside systems such as Mews and reservation platforms like OpenTable or SevenRooms. HorecaHub supports communication via phone, email and web chat, while your existing systems remain operationally leading. This is suitable for hotels, restaurants and leisure businesses.

Yes, HorecaHub is designed as an additional communication layer alongside existing hospitality software such as Zenchef, Lightspeed or Mews. Data is hosted within the EU/EEA with AES-256 encryption at rest and TLS 1.2+ during transmission. HorecaHub does not use customer data to train AI models.

No, HorecaHub works alongside your current reservation system and can also be used without a direct integration. Systems such as Guestplan, TheFork or Tableo can remain in place while HorecaHub supports communication via phone, email and webchat. For terms and conditions, see legal.

HorecaHub can note that a guest needs a high chair when making a reservation and share this information with your team. HorecaHub handles this through phone, email and webchat and integrates alongside existing reservation software such as TheFork, SevenRooms or Tableo.

Yes, HorecaHub can answer questions about vegan, halal or gluten-free options based on the information you provide. HorecaHub manages this communication via phone, email and webchat, and can support guests in multiple languages.

HorecaHub processes information about special guest requests within the EU/EEA using AES-256 encryption at rest and TLS 1.2+ during transmission. HorecaHub does not train AI models on customer data and can provide a data processing agreement via legal.

Yes, HorecaHub can coordinate booking requests with your existing reservation system to reduce conflicts and double bookings. HorecaHub does not replace systems such as Zenchef, Guestplan or OpenTable, but works alongside them as a communication layer via phone, email and webchat. In unclear situations, a request can be forwarded to your team.

Yes, HorecaHub can inform guests about your policies regarding deposits or prepayments for reservations and group bookings. HorecaHub communicates this information via phone, email and webchat alongside your existing reservation system. For legal documents, you can refer guests to legal.

Yes, HorecaHub can communicate your no-show policy to guests during reservation conversations by phone, email and webchat. HorecaHub works alongside reservation systems such as SevenRooms, TheFork and Guestplan and helps ensure your policy is shared consistently. For formal terms, you can refer guests to legal.

Yes, HorecaHub can remind guests about a reservation and ask them to confirm it by phone, email or webchat. HorecaHub supports reservation communication alongside systems such as Zenchef, OpenTable and Tableo. This helps your team keep reservation information centralised and organised.

Yes, HorecaHub can inform guests about available time slots and reservation options within your existing reservation system. HorecaHub complements systems such as Guestplan, SevenRooms and TheFork through phone, email and webchat. Your configured availability and booking settings always remain leading.

HorecaHub can receive and forward multiple reservation requests at the same time through phone, email and webchat for event venues and leisure businesses. HorecaHub works alongside your existing reservation system and keeps communication centralised. For more complex requests, your team can continue the coordination manually.

Yes, HorecaHub can communicate your rules for maximum table reservation duration to guests by phone, email and webchat. HorecaHub supports communication alongside systems such as Zenchef, OpenTable and SevenRooms. Your own reservation settings and availability rules remain decisive.

Yes, HorecaHub can handle reservation enquiries for multiple hospitality departments through one communication layer across phone, email and webchat. HorecaHub works alongside existing systems such as Mews and restaurant software. This helps guests receive support more quickly in multiple languages.

Yes, HorecaHub can register reservation requests and forward them to your team when manual approval is required first. HorecaHub supports this communication through phone, email and webchat alongside your existing reservation system. Your team keeps control over final confirmations.

HorecaHub processes reservation data within the EU/EEA using AES-256 encryption at rest and TLS 1.2+ during transmission. HorecaHub does not use customer data to train AI models and works with LLM subprocessors based on zero-data-retention. A data processing agreement is available via legal.

Yes, HorecaHub can be used together with Guestplan for guest communication in restaurants, cafés and other hospitality businesses. Guestplan remains responsible for reservation management, while HorecaHub handles questions through phone, email and webchat. HorecaHub also supports conversations with guests in multiple languages.

Yes, HorecaHub can be used in hospitality businesses that work with both OpenTable and Lightspeed. OpenTable and Lightspeed continue to handle their own functions, while HorecaHub acts as a communication layer for phone, email and webchat enquiries. HorecaHub does not replace your booking system or POS software.

Yes, HorecaHub can also be used without a direct integration with Zenchef, Guestplan or other systems. HorecaHub supports communication via phone, email and webchat and can pass information to your team or existing processes. This means you can get started without changing your current software straight away.

HorecaHub works alongside a PMS such as Mews by handling guest communication via phone, email and webchat. Mews remains the system for hotel operations and management, while HorecaHub supports guest enquiries and can pass information to your team. HorecaHub is complementary and does not replace a PMS.

HorecaHub uses security measures including hosting within the EU or EEA, AES-256 encryption at rest and TLS 1.2 or higher during data transfer. HorecaHub does not train AI models on customer data and works with LLM subprocessors based on zero-data-retention. A data processing agreement is available via legal.

Yes, HorecaHub can also be used by restaurants that still manage reservations manually without an advanced reservation system. HorecaHub supports communication by phone, email and webchat and can pass information to your team for further handling. This means you do not need to implement new software immediately.

Yes, HorecaHub can communicate with guests in multiple languages while your existing reservation system continues to operate locally or unchanged. HorecaHub handles communication by phone, email and webchat and connects with systems such as Zenchef, OpenTable or Guestplan. Your current reservation software remains responsible for managing reservations.

HorecaHub can collect group booking enquiries and forward the required details to your team or existing reservation system. Via phone, email and webchat, HorecaHub can also answer questions about group size, available times and next steps. HorecaHub remains a communication layer alongside systems such as SevenRooms or Guestplan.

HorecaHub can take booking requests for large groups and clearly communicate that the reservation is still awaiting confirmation from your team. Via phone, email and webchat, HorecaHub collects relevant details before forwarding them internally. HorecaHub supports your existing workflow and does not replace your reservation system or internal approval processes.

Yes, HorecaHub can handle booking requests via phone, email and webchat outside your hospitality business opening hours. HorecaHub collects information such as date, time and group size and works alongside your existing reservation system. This helps ensure requests are not left waiting until your team is available again.

Yes, HorecaHub can inform guests about the minimum or maximum group sizes you apply to reservations. Communication takes place via phone, email and webchat and fits into your existing processes. HorecaHub supports your reservation policy without replacing your current reservation software.

HorecaHub can assist guests in multiple languages with reservations via phone, email and webchat. This allows international guests to ask questions about availability, group size or reservation conditions in their own language. HorecaHub works alongside systems such as OpenTable, SevenRooms or Mews.

Yes, HorecaHub can accept cancellations for group reservations via phone, email and webchat and pass this information to your team or reservation system. HorecaHub supports communication around booking changes without replacing your existing software. Your reservation system remains the primary source for final registration.

HorecaHub processes reservation and waitlist data with hosting within the EU/EEA, AES-256 encryption at rest and TLS 1.2+ during transmission. Customer data is not used to train AI models, and LLM subprocessors operate with zero-data-retention policies. More information is available at legal.

Yes, HorecaHub can inform guests about reservation policies during busy periods such as holidays or events. Via phone, email and webchat, HorecaHub can explain available times, group conditions or additional booking information. HorecaHub works alongside your existing reservation system and processes.

Yes, HorecaHub can manage reservation enquiries for different areas such as your restaurant, terrace or private room via phone, email and webchat. HorecaHub collects the required information and connects with your existing reservation system or internal workflow. This keeps communication centrally managed without adding separate tools.

HorecaHub can handle questions about wheelchair spaces and pass accessibility requirements to your team or reservation system. It works alongside solutions such as SevenRooms, Tableo or Zenchef and does not manage table layouts itself. Data is securely processed with AES-256 encryption at rest and TLS 1.2+ during transmission.

Yes, HorecaHub can work alongside TheFork for guest communication via phone, email and webchat. TheFork remains responsible for reservations, while HorecaHub helps answer guest questions and passes information to your team. HorecaHub does not replace a reservation system.

Yes, HorecaHub can be used alongside Tableo as an additional communication layer for your restaurant. Tableo remains the reservation system, while HorecaHub handles guest conversations via phone, email and webchat. HorecaHub can also assist guests in multiple languages.

Yes, HorecaHub can be used alongside Lightspeed in restaurants, cafés and other hospitality businesses. Lightspeed remains your POS system, while HorecaHub manages guest communication by phone, email and webchat. HorecaHub is therefore not a replacement for your POS software.

Yes, HorecaHub can be used alongside MplusKASSA for guest communication. MplusKASSA remains your POS system, while HorecaHub manages incoming calls and messages by phone, email and webchat. HorecaHub complements your existing hospitality software rather than replacing it.

Yes, HorecaHub can manage communication with hotel guests while your hotel continues using Mews as its PMS. HorecaHub handles questions by phone, email and webchat and can pass relevant information to your team. HorecaHub also supports multilingual communication.

Yes, HorecaHub can also be used if your hospitality business works with a manual diary or Excel overview. HorecaHub manages communication by phone, email and webchat and can pass reservation information to your team. A direct software integration is therefore not always required.

Yes, HorecaHub can also be used in a lunch café without a reservation system. HorecaHub handles communication via phone, email and webchat, and can route information to your team for manual follow-up. If needed, HorecaHub can later continue working alongside a reservation system.

HorecaHub protects data connected to hospitality software through hosting in the EU or EEA, AES-256 encryption at rest, and TLS 1.2 or higher during transmission. HorecaHub does not use customer data to train AI models and works with LLM subprocessors based on zero-data-retention. More information is available at legal.

HorecaHub can receive reservation change requests through phone, email and webchat and pass them into your existing reservation process. HorecaHub works alongside systems such as TheFork, SevenRooms or Tableo and does not take over the role of your reservation system.

Yes, HorecaHub can receive reservation cancellations through phone, email and webchat and connect them to your existing reservation workflow. HorecaHub supports communication around cancellations alongside systems such as Zenchef, Guestplan and OpenTable.

HorecaHub can inform guests about your deposit or prepayment policy for reservations via phone, email and webchat. HorecaHub does not replace your reservation or payment system, but supports communication alongside your existing processes and software.

Yes, HorecaHub can communicate your no-show policy via phone, email and webchat so guests receive clear information in advance. HorecaHub works as a communication layer alongside your reservation system and fits into your existing booking rules.

Yes, HorecaHub can collect reservation requests via phone, email and webchat so your team can review or confirm them later. HorecaHub supports your existing reservation process and does not replace systems such as OpenTable or SevenRooms.

Yes, HorecaHub handles communication via phone, email and webchat within one additional communication layer for your hospitality business. HorecaHub works alongside existing reservation systems such as Zenchef, TheFork or Guestplan without replacing them.

HorecaHub can handle reservation enquiries for different hospitality areas via phone, email and webchat within one communication layer. HorecaHub works alongside systems such as Mews and supports communication without replacing your existing software.

Yes, HorecaHub processes reservation information within the EU/EEA using AES-256 encryption at rest and TLS 1.2+ during data transfer. HorecaHub does not train AI models on customer data, uses LLM subprocessors with zero-data-retention, and provides a data processing agreement via legal.

Yes, HorecaHub can record and pass on dietary requirements such as gluten-free, halal or lactose-free for reservations via phone, email and webchat. HorecaHub works as a communication layer alongside systems such as Zenchef, OpenTable or Guestplan and does not replace your reservation system. Guests can also share their requirements in multiple languages.

HorecaHub can receive and forward requests for high chairs to your restaurant, hotel or lunchroom via phone, email and webchat. HorecaHub complements existing reservation systems such as TheFork, SevenRooms or Tableo and helps your team receive practical guest information in one central place.

Yes, HorecaHub can collect and pass on multiple special guest requests within a single reservation, such as allergies, high chairs and table preferences. HorecaHub works alongside systems such as Guestplan, OpenTable or Mews and supports communication via phone, email and webchat.

HorecaHub can handle requests from guests with reduced mobility and share relevant information with your team during the reservation process. HorecaHub supports communication via phone, email and webchat and can work alongside reservation systems such as Zenchef, SevenRooms or TheFork.

Yes, HorecaHub can handle special reservation requests about allergies, high chairs, accessibility or table preferences outside opening hours via phone, email and webchat. HorecaHub works alongside existing systems such as OpenTable, Mews or Guestplan and does not replace them. The AI passes on what the venue itself has supplied about dishes and ingredients, always stating that this is information from the venue. In case of doubt, when an allergy is described as medical, and with any request for a guarantee, the conversation goes straight to a staff member. The AI never confirms that a dish is safe.

Yes, HorecaHub works alongside Zenchef as an additional communication layer for phone, email and webchat without replacing your reservation system. HorecaHub helps guests with questions and reservation requests while Zenchef continues to manage reservations. Data is processed through hosting within the EU/EEA with AES-256 encryption and TLS 1.2+.

Yes, HorecaHub can work alongside Guestplan and a separate POS system as a communication layer for guest contact. HorecaHub does not replace your reservation system or till system, but supports communication via phone, email and webchat. Systems such as Guestplan, Lightspeed, Untill or CCV continue to handle their own functions.

Yes, HorecaHub can support hotel guests via phone, email and webchat while Mews continues to operate as the PMS. HorecaHub complements existing hotel software and does not replace PMS functionality. For data processing, HorecaHub uses hosting within the EU/EEA and zero-data-retention with LLM subprocessors.

Yes, HorecaHub works alongside TheFork and supports guest communication via phone, email and webchat. TheFork remains responsible for reservation management, while HorecaHub helps with questions, reservation requests and general information. HorecaHub therefore complements existing hospitality software.

Yes, HorecaHub can be used alongside MplusKASSA without replacing your POS system. HorecaHub handles communication via phone, email and webchat and complements your existing hospitality software. For terms and data processing agreements, please visit legal.

Yes, HorecaHub can handle calls and messages via phone, email and webchat even without a direct software integration. HorecaHub works as an additional communication layer and does not require you to replace your reservation system or POS. This can be used by leisure businesses, restaurants and event venues.

Yes, HorecaHub can operate alongside CCV and your existing reservation system as a communication layer for guest contact. HorecaHub processes enquiries via phone, email and webchat, while CCV and your reservation software continue performing their own functions. Data is encrypted at rest using AES-256 and transmitted via TLS 1.2+.

Yes, HorecaHub can collect reservation requests via phone, email and webchat even if you are not yet using a system such as Zenchef or SevenRooms. HorecaHub is an additional communication layer and can therefore be used before you choose a reservation system. For information about plans, please visit pricing.

Yes, HorecaHub can record birthdays, anniversaries and other special occasions during conversations via phone, email and webchat. HorecaHub passes this information on to your team or to your existing reservation system such as Zenchef, OpenTable or SevenRooms, without replacing your current process.

Yes, HorecaHub can add requests for prams, extra space or specific seating arrangements to a reservation. HorecaHub works as a communication layer alongside systems such as TheFork, Guestplan or Tableo and does not replace this software.

HorecaHub processes sensitive reservation notes such as allergies through secure infrastructure within the EU/EEA. HorecaHub uses AES-256 encryption at rest, TLS 1.2+ in transit, and works with LLM subprocessors based on zero-data-retention; more information is available at legal.

HorecaHub can collect enquiries for larger groups by phone, email and webchat and pass them on according to your existing workflow. The system can register details such as group size, preferred times and additional questions. HorecaHub remains a communication layer alongside your current reservation or planning system.

HorecaHub can handle reservation enquiries for different service periods such as lunch and dinner by phone, email and webchat. It works alongside your existing reservation system and follows the availability and rules you use. This gives guests clear information about available booking slots.

Yes, HorecaHub can assist guests in multiple languages by phone, email and webchat with reservation enquiries. This is useful for restaurants, hotels and leisure businesses with international visitors. HorecaHub remains an additional communication layer alongside systems such as Mews, OpenTable or Zenchef.

HorecaHub can handle reservation enquiries for multiple locations by phone, email and webchat and direct them to the correct venue. This also works when locations use different systems such as SevenRooms, Guestplan or TheFork. HorecaHub acts as a central communication layer in this setup.

Yes, HorecaHub can share practical information about parking, accessibility or opening hours alongside reservation enquiries via phone, email and webchat. This helps restaurants, hotels and event venues handle common questions centrally. HorecaHub remains an additional communication layer alongside your existing systems.

Yes, HorecaHub can transfer reservation conversations via phone, email and webchat to your team when human follow-up is needed. This can be useful for complex group requests or exceptions within your reservation policy. HorecaHub supports your existing processes and does not replace your reservation system or POS.

HorecaHub does not replace TheFork, but complements it by handling conversations via phone, email and webchat. TheFork remains responsible for reservations, while HorecaHub can inform guests about availability, opening hours and practical questions.

HorecaHub processes data through hosting within the EU/EEA using AES-256 encryption at rest and TLS 1.2+ during transmission. HorecaHub does not train AI models on customer data and uses LLM subprocessors with zero-data-retention. More information is available at legal.

Yes, HorecaHub can also be used without a digital reservation system. HorecaHub handles communication via phone, email and webchat as an additional communication layer, while you continue using your existing way of working and till system.

HorecaHub can record during a reservation that a high chair is required and pass this information to your team or existing reservation system. HorecaHub supports communication via phone, email and webchat and works alongside solutions such as TheFork, SevenRooms or Tableo. This keeps special guest requests centrally recorded without replacing your current way of working.

Yes, HorecaHub can add reservation notes for guests with limited mobility so your team can take this into account when welcoming guests or assigning tables. HorecaHub handles these requests through phone, email and webchat and can pass them to systems such as OpenTable or SevenRooms. Data is securely stored within the EU/EEA.

HorecaHub can collect multiple special requests within a single reservation, such as allergies, high chairs, table preferences or accessibility requests. This information is processed through phone, email and webchat and can be passed to systems such as Guestplan, SevenRooms or TheFork. HorecaHub processes data within the EU/EEA using TLS 1.2+ and AES-256 encryption.

Yes, HorecaHub can process reservation change requests through phone, email and webchat and pass them into your existing workflow. HorecaHub works alongside reservation systems such as Guestplan, Zenchef or OpenTable and does not replace them. Your availability and table allocation remain managed in your own system.

Yes, HorecaHub can accept cancellations via phone, email and webchat, including outside opening hours. The information is processed within your existing reservation workflow using systems such as SevenRooms, TheFork or Tableo. HorecaHub acts as an additional communication layer rather than replacing your reservation software.

Yes, HorecaHub can inform guests by phone, email and webchat about your policies for deposits or prepayments on reservations. HorecaHub follows your existing reservation process and works alongside systems such as Zenchef, OpenTable or Guestplan. For legal documents, you can refer guests to legal.

HorecaHub can inform guests about your no-show policy during conversations by phone, email and webchat. HorecaHub complements existing reservation systems such as TheFork, SevenRooms or Tableo and does not manage the policy independently. For formal terms and conditions, you can refer guests to legal.

Yes, HorecaHub can collect group booking requests and communicate that a group may be split across multiple tables in line with your restaurant policy. HorecaHub works together with your existing reservation system such as Zenchef, Guestplan or OpenTable. Final table allocation remains managed in your own software or process.

Yes, HorecaHub can support communication around changes or cancellations by phone, email and webchat within your existing workflow. HorecaHub works alongside reservation systems such as TheFork, SevenRooms or Tableo. Your reservation management continues to take place in your current system.

Yes, HorecaHub can process booking requests for different group sizes across phone, email and webchat. HorecaHub works with your existing booking rules and integrates alongside systems such as Zenchef, Guestplan or OpenTable without replacing them. This helps hospitality businesses manage requests centrally.

HorecaHub handles booking communication via phone, email and webchat with hosting within the EU/EEA, AES-256 encryption at rest and TLS 1.2+ during transmission. Customer data is not used to train AI models, and LLM subprocessors operate with zero-data-retention. A data processing agreement is available via legal.

Yes, HorecaHub can collect booking requests via phone, email and webchat, after which your team can manually process them in Tableo. Tableo remains your booking system, while HorecaHub supports communication with guests only. HorecaHub can also assist guests in multiple languages.

Yes, HorecaHub can operate alongside Mews to handle communication with hotel guests by phone, email and webchat. Mews remains your existing hotel management system, while HorecaHub adds an AI communication layer on top. Data is secured with AES-256 encryption at rest and TLS 1.2+ in transit.

Yes, HorecaHub can also be used without any integration to manage guest enquiries and reservation requests by phone, email and webchat. Your team can then process the information manually within your existing workflows or systems. HorecaHub remains an additional communication layer rather than a replacement for reservation software or POS systems.

HorecaHub can manage guest communication while CCV remains your POS system and Guestplan continues as your reservation platform. This allows you to keep your existing processes in place while adding an extra communication layer through phone, email and webchat. HorecaHub supports multiple languages for communication with international guests.

HorecaHub processes special guest requests and dietary information in a secure environment with hosting in the EU/EEA, AES-256 encryption at rest and TLS 1.2+ in transit. HorecaHub does not train AI models on customer data and uses LLM subprocessors with zero-data-retention. More information is available at legal.

Yes, HorecaHub can be used alongside Deliverect to answer guest questions via phone, email and webchat. Deliverect remains the platform for order flows and integrations, while HorecaHub supports communication with guests. HorecaHub supports multiple languages.

Yes, HorecaHub can be used alongside Deliverect to handle guest questions about takeaway and delivery via phone, email and web chat. Deliverect remains the operational platform for order processing, while HorecaHub supports communication. HorecaHub can also assist guests in multiple languages.

Yes, HorecaHub can be used by restaurants that combine dine-in bookings with delivery operations through Deliverect. Deliverect remains the platform for order management, while HorecaHub supports guest communication via phone, email and webchat. This allows your existing systems to remain in place and centrally used.

HorecaHub works alongside OpenTable and Deliverect as a central communication layer for your hospitality business. OpenTable and Deliverect continue handling their own processes, while HorecaHub manages guest enquiries via phone, email and webchat. HorecaHub does not replace these systems.

Yes, HorecaHub can be used alongside Lightspeed and Deliverect in restaurants handling takeaway, delivery and regular guest communication. HorecaHub manages communication via phone, email and webchat without replacing POS systems or delivery software. Lightspeed and Deliverect remain leading within their own processes.

Yes, HorecaHub can be used alongside Deliverect to handle questions about takeaway and delivery orders via phone, email and webchat. Deliverect remains responsible for order flows and integrations with delivery platforms.

Yes, HorecaHub can manage delivery and collection enquiries while Deliverect continues to handle your existing order flows. HorecaHub supports communication via phone, email and webchat without replacing your operational systems. HorecaHub can also assist guests in multiple languages.

HorecaHub can inform guests by phone, email and webchat about available waiting list spots when regular reservations are fully booked. The setup works alongside your existing reservation software such as SevenRooms or TheFork, so guest communication stays centrally managed within one additional AI layer.

Yes, HorecaHub can be used alongside CCV for guest communication via phone, email and webchat. CCV remains the POS system while HorecaHub helps answer questions and process incoming communication.

Yes, HorecaHub can inform guests about your policy on dogs and other pets during reservation enquiries or general contact moments. HorecaHub uses the information you provide and can respond in multiple languages.

Yes, HorecaHub can share available reservation times for larger groups via phone, email and webchat based on your existing reservation system. HorecaHub supports restaurants, hotels and event venues without replacing systems such as Guestplan or SevenRooms.

HorecaHub can answer guest questions about accessibility, such as lift access, steps or adapted seating, based on your own venue information. HorecaHub supports hotels, restaurants and event venues through phone, email and webchat as an additional communication layer.

Yes, HorecaHub works alongside SevenRooms for communication via phone, email and webchat. SevenRooms remains the system for reservations and guest management, while HorecaHub helps process incoming guest contact. HorecaHub does not replace a reservation system.

Yes, HorecaHub can be used together with Untill for guest communication via phone, email and webchat. Untill remains responsible for POS processes, while HorecaHub helps manage incoming questions and communication. This can also work well for businesses with multiple locations.

Yes, HorecaHub can let guests know when a time slot is fully booked and register waiting list requests by phone, email or webchat. HorecaHub works alongside your reservation system, such as Guestplan, Tableo or TheFork, and keeps communication organised for your team.

Yes, HorecaHub can inform guests about available information regarding wheelchair access at event venues, restaurants or hotels. HorecaHub manages this communication via phone, email and webchat and works alongside systems such as Mews or Guestplan. Guest data is processed within the EU/EEA without using customer data to train AI models.

Yes, HorecaHub can capture and pass guest dietary requirements via phone, email and webchat. HorecaHub works alongside your existing reservation system such as Zenchef, Guestplan or OpenTable and does not replace it. Guests can also share their requirements in multiple languages.

Yes, HorecaHub can inform guests about wheelchair access based on the information you provide. HorecaHub supports communication via phone, email and webchat and can also assist guests in multiple languages.

Yes, HorecaHub can answer questions about pets via phone, email and webchat based on your own house rules. HorecaHub supports multiple languages so international guests can also receive this information. The system complements existing hospitality solutions such as Mews or Guestplan without replacing them.

Yes, HorecaHub can note during a reservation that a guest is celebrating a birthday or another special occasion and pass this on to your team. HorecaHub works alongside systems such as Mews, Zenchef or SevenRooms and handles guest communication via phone, email and webchat. A data processing agreement is available via legal.

Yes, HorecaHub can be used alongside SevenRooms for communication via phone, email and webchat. SevenRooms remains the reservation or guest management system, while HorecaHub handles guest questions and passes relevant information to your team. HorecaHub also supports communication in multiple languages.

Yes, HorecaHub can run alongside Untill as the communication layer for your hospitality business. Untill remains responsible for POS processes, while HorecaHub handles guest enquiries by phone, email and webchat. HorecaHub supports different types of hospitality businesses.

Yes, HorecaHub can inform guests about waiting lists via phone, email and webchat when there is no immediate availability. HorecaHub works alongside your reservation system and supports communication alongside platforms such as SevenRooms or TheFork.

Yes, HorecaHub can inform guests about your rules regarding pets on the terrace, in the restaurant or in the hotel. HorecaHub handles this communication via phone, email and webchat and can also assist guests in multiple languages.

Yes, HorecaHub can be used alongside Untill in cafés and lunchrooms as an additional communication layer for guest contact. Untill remains the POS system, while HorecaHub handles questions and requests via phone, email and webchat. HorecaHub supports communication in multiple languages.

Yes, HorecaHub can be used alongside SevenRooms to handle guest enquiries via phone, email and webchat. SevenRooms remains the reservation system, while HorecaHub supports the communication around it. HorecaHub can also assist guests in multiple languages.

Yes, HorecaHub can record dietary requirements such as vegan, halal or gluten-free during conversations via phone, email and webchat and pass this information to your team or reservation system. HorecaHub works alongside systems such as Zenchef, Guestplan or OpenTable and does not replace them. Data is processed within the EU/EEA with encryption and a data processing agreement via legal.

HorecaHub can inform guests that a time slot is fully booked and collect waiting list requests through phone, email and webchat. The information can be passed to your existing reservation system such as SevenRooms, Tableo or TheFork. HorecaHub remains an additional communication layer alongside your current software.

HorecaHub can manage guest enquiries and booking requests while OpenTable remains the existing booking system for your hotel restaurant. This allows you to combine communication via phone, email and webchat with your current reservation process. HorecaHub hosts data within the EU/EEA and offers a data processing agreement via legal.

Yes, HorecaHub can be used alongside SevenRooms for guest communication across a restaurant group. SevenRooms remains your reservation system, while HorecaHub handles enquiries by phone, email and webchat for multiple locations. Customer data is not used to train AI models, and LLM subprocessors operate with zero-data-retention.

HorecaHub only shares allergen and menu information provided directly by the hospitality business itself. The assistant does not verify or confirm medical accuracy and does not make its own assumptions. If there is any doubt or a specific medical question, the conversation is passed to a staff member. The hospitality business remains responsible for the accuracy of menu and allergen information.

If your venue uses a waiting list, HorecaHub records the guest’s date, time and party size and clearly explains that there is currently no availability. If a table becomes available, your team can contact those guests. That way, a fully booked evening does not automatically become a missed opportunity.

If your venue requires a deposit or card guarantee, HorecaHub explains the condition and directs the guest to the payment link or reservation form in your existing system. HorecaHub does not process payments itself. The transaction therefore stays within the system your venue already uses.

Yes. HorecaHub can collect and forward takeaway and catering requests in full: what is needed, quantities, timing, customer details and any allergies. Confirmation and payment continue through the systems or processes your business already uses. This helps prevent orders from being missed during busy periods.

Yes, HorecaHub can inform guests by phone, email and webchat about your pet policy and include this in the booking communication. HorecaHub works alongside existing reservation systems such as Guestplan, Tableo and Zenchef. This gives guests quicker clarity without your team having to reply to every message manually.

Yes, HorecaHub can record table preferences such as terrace seating, a quiet area or a window table during guest conversations. HorecaHub acts as an additional communication layer while systems such as OpenTable, SevenRooms and TheFork continue handling the reservation process. Your team receives the preferences together with the booking details.

Yes, HorecaHub processes reservation information and special guest requests with hosting within the EU/EEA, AES-256 encryption at rest and TLS 1.2+ during transmission. Customer data is not used to train AI models, and LLM subprocessors operate with zero-data-retention. More information is available at legal.

Yes, HorecaHub can inform guests via phone, email and webchat about current availability based on your connected reservation system such as Zenchef, Guestplan or OpenTable. HorecaHub does not replace your reservation system but uses available data to handle booking requests correctly. Guests can also be assisted in multiple languages.

Yes, HorecaHub can follow reservation rules that you set for minimum or maximum group sizes per time slot or table type. This information is synchronised with your existing reservation system such as Guestplan, SevenRooms or TheFork. HorecaHub then processes requests by phone, email and webchat according to those settings.

Yes, HorecaHub can record and pass on table preferences such as a quiet area, a window table or terrace seating via phone, email or web chat. HorecaHub works alongside reservation systems such as Zenchef, OpenTable or SevenRooms and does not replace those systems.

HorecaHub can collect and record dietary preferences such as vegan, halal or gluten-free requirements during conversations linked to a reservation request. HorecaHub passes this information on to your team or connected systems such as Guestplan, TheFork or Tableo.

Yes, HorecaHub can answer questions via phone, email and web chat about wheelchair access, accessible toilets or access to terraces based on your own instructions. HorecaHub supports guest communication and does not replace a reservation system or POS system.

Yes, HorecaHub can record special occasions such as anniversaries, romantic dinners or other personal requests as part of a reservation enquiry. This information can then be shared with your staff or with connected systems such as OpenTable, Guestplan or TheFork.

HorecaHub can register table preferences such as window seating or a quiet corner and pass them on to your team. HorecaHub does not manage table layouts or availability itself, but supports communication around your existing reservation system.

Yes, HorecaHub can be used alongside Nostium for communication via phone, email and webchat. Nostium remains your operational system, while HorecaHub helps handle guest questions and incoming contact requests. HorecaHub is designed as an additional communication layer for hospitality businesses.

HorecaHub can collect and forward group booking requests based on the rules you set for group sizes. Through phone, email and webchat, HorecaHub can ask for details such as the number of guests and preferred time before the request is processed in your existing reservation system.

HorecaHub can collect information by phone, email and webchat about group size, preferred date and room type for private booking enquiries. HorecaHub does not replace your reservation system, but supports your team by handling communication around these requests in one central place.

HorecaHub can answer guest questions about child-friendly facilities such as high chairs or suitable seating and add these details to a reservation. HorecaHub handles this via phone, email and webchat and complements reservation systems such as Guestplan, Tableo or TheFork without replacing them. HorecaHub can also assist guests in multiple languages.

Yes, HorecaHub can record preferences for indoor seating, terrace seating or other seating areas and pass them on to your team or reservation system. HorecaHub works as a communication layer alongside platforms such as Zenchef, SevenRooms or OpenTable and handles requests via phone, email and webchat. Final table allocation always remains under your control.

Yes, HorecaHub can communicate your existing policy on pets on the terrace or in specific areas before guests make a reservation. HorecaHub handles these questions via phone, email and webchat and supports hospitality businesses as an additional communication layer alongside systems such as Guestplan or TheFork. HorecaHub can also explain this in multiple languages.

HorecaHub can record birthday requests such as a cake, decorations or a specific note on the booking and pass them on to your team. HorecaHub handles this via phone, email and webchat and complements reservation systems such as Zenchef, OpenTable or SevenRooms. The system does not replace reservation software or your POS system.

Yes, HorecaHub can record preferences for a high table, low table or bar seating during the reservation process. HorecaHub handles this via phone, email and webchat and complements reservation platforms such as OpenTable, Guestplan or SevenRooms without replacing them. Your team always keeps control over the final seating arrangement.

Yes, HorecaHub can note that a guest is bringing an assistance dog or other pet as part of a reservation. HorecaHub works as a communication layer alongside your existing systems such as Zenchef, Guestplan or SevenRooms.

HorecaHub can collect and pass special requests for an anniversary or birthday dinner to your team via phone, email and webchat. HorecaHub does not replace your reservation system, but complements systems such as OpenTable, TheFork or Tableo.

Yes, HorecaHub can record table preferences such as a window seat or a quieter table and share them with your staff. HorecaHub supports this communication alongside reservation systems such as Zenchef, SevenRooms and Guestplan.

Yes, HorecaHub can answer general guest questions via phone, email and webchat in hospitality businesses that use CCV. CCV remains responsible for payment and POS functionality, while HorecaHub supports communication. HorecaHub does not replace a POS system or payment solution.

Yes, HorecaHub can support communication with guests when availability becomes available again for a reservation. HorecaHub handles this through phone, email or webchat and fits into your existing workflow. The reservation system itself, such as Tableo or Zenchef, remains the primary source for availability.

Yes, HorecaHub can inform guests in multiple languages about vegetarian, vegan or other dietary options based on your available information. HorecaHub handles this communication via phone, email and webchat as an addition to your existing systems. Customer data is not used to train AI models.

Yes, HorecaHub can inform guests about accessibility for prams and wheelchairs based on the information you provide. The system supports communication via phone, email and webchat and can do this in multiple languages. HorecaHub remains an additional communication layer alongside your existing hospitality and reservation software.

Yes, HorecaHub can record table preferences such as a terrace seat or a quiet corner and pass these on to your team. HorecaHub supports restaurants, hotels and event venues and works alongside existing solutions such as TheFork, Tableo or Guestplan. The system does not replace reservation or POS software.

Yes, HorecaHub can be used alongside Nostium for guest communication by phone, email and webchat. Nostium remains the operational system within your hospitality business, while HorecaHub handles guest questions and passes information to your team. HorecaHub does not replace your existing hospitality software.

Yes, HorecaHub can record and pass on table requests for business dinners, birthdays and other occasions to your team. HorecaHub works as an additional communication layer alongside your existing reservation system and supports guest contact via phone, email and webchat.

HorecaHub can inform guests about wheelchair accessibility and register these requests with a reservation. HorecaHub works alongside systems such as Guestplan, TheFork or Tableo and can answer questions via phone, email and webchat in multiple languages.

Yes, HorecaHub can record table preferences such as a quiet area, terrace seating or a table by the window as part of a reservation. HorecaHub works alongside your existing reservation system and can pass these preferences to platforms such as Zenchef, OpenTable or SevenRooms.

Yes, HorecaHub can answer questions about pet policies for restaurants, hotels or outdoor terraces. HorecaHub handles this communication through phone, email and webchat, and supports multiple languages for international guests.

Yes, HorecaHub can answer special guest questions about dietary requirements, accessibility, pets or table preferences in multiple languages. HorecaHub manages this communication through phone, email and webchat for restaurants, hotels and leisure businesses.

Yes, HorecaHub can suggest alternative reservation times to guests by phone, email and webchat when a preferred slot is unavailable. It works alongside systems such as Guestplan, TheFork or Tableo. This allows booking enquiries to continue without your team needing to take over every conversation immediately.

Yes, HorecaHub can explain your rules for group sizes and table capacity via phone, email and webchat. The information is aligned with your existing reservation process and any connected systems, so guests receive clear expectations in advance about available tables and group bookings.

Yes, HorecaHub can operate alongside CCV as an additional communication layer for phone, email and webchat. CCV remains the POS system for payments and transactions, while HorecaHub helps with guest communication and frequently asked questions.

Yes, HorecaHub can inform guests by phone, email and webchat about your pet policies, including whether dogs are allowed on the terrace or inside your venue. HorecaHub uses the information and house rules you provide yourself. The system works alongside existing hospitality solutions such as Guestplan, Zenchef or Mews.

HorecaHub can record table preferences such as window seating or a place on the terrace and pass them to your team or reservation system. HorecaHub does not manage table layouts itself but supports the communication around them. It works alongside existing solutions such as Zenchef, Tableo or Guestplan.

Yes, HorecaHub can record special notes such as a guest bringing a birthday cake or another surprise as part of a reservation. This information can be collected through phone, email or webchat and shared with your team or connected software. HorecaHub is an additional communication layer and does not replace your reservation system or POS.

Yes, HorecaHub can inform guests about the accessibility of toilets, entrances and other practical facilities based on the information you provide. HorecaHub supports communication in multiple languages through phone, email and webchat. The system works alongside existing hospitality solutions such as Mews or OpenTable.

Yes, HorecaHub can handle enquiries for private dining rooms or event spaces by phone, email and webchat and communicate available options based on your existing systems. HorecaHub works alongside software such as SevenRooms, Mews or Tableo rather than replacing it. This is suitable for restaurants, hotels and event venues.