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Peak days, without endless ringing
When the sun is out or school holidays hit, the phone never stops. An AI answers opening hours, prices, group tickets and school trips on webchat, phone and email — 24/7, in your voice, trained on your own knowledge base.
- Chat, phone & email
- Groups & school trips
- Live in 1 day
Captured live
Award-winning innovation & trusted by
Sound familiar?
On sunny days you lose revenue because nobody answers
Leisure businesses live on peak moments. Staff is on the floor, not on the phone. An AI catches exactly that peak.
Unreachable on the busiest days
On sunny days and holidays your team is on the floor. The phone rings unanswered — right when you could be selling most.
The same 20 questions, every day
"When do you open?" "Are dogs allowed?" "Is there parking?" — repeat questions your team answers over and over.
Groups and school trips need fast replies
A teacher emails at 10pm for 60 pupils. Next morning? Already booked with a competitor. Group requests want a quote within hours.
Hours shift with season and weather
Summer, winter, holidays, bad weather. Guests call to check if they can visit. Twenty times a day the same question.
Proven technology
Trusted by leisure businesses like Storm Aquapark and Amsterdam Boat Trips
HorecaHub is already used by leisure businesses — from water parks to Amsterdam boat trips. The AI works alongside your team, handles repeat questions on chat, phone and email, and turns group and school-trip requests into quotes automatically.
- Awarded RVO innovation grant
- Live at 50+ hospitality businesses
- Nominated Horecava Innovation Awards
What it does
Every question answered, every request converted
One AI across chat, phone and email — trained on your knowledge base, prices and group terms.
AI Chat on your website
Answers questions on prices, hours and tickets within seconds, straight from your site.
AI Phone for peak hours
Picks up when your staff is on the floor and answers prices, tickets and groups without a queue.
AI Email for groups & schools
Processes school trip and group requests: headcount, date, needs — and drafts a quote automatically.
Own knowledge base: prices & terms
Trained on your prices, seasonal discounts, group terms and house rules — replies exactly to your business.
Reservations & holds on option
Books slots and tickets, holds groups on option and processes changes automatically.
Deposits handled automatically
Requests deposits for groups and school trips to prevent no-shows — no manual work.
Live in 1 day
Upload prices, hours and group terms — we set the three channels live the same day.
GDPR compliant, EU servers
All conversations and booking data stay in the EU and are not shared with third parties.
More on AI for leisure
automate your support
hours saved per month
available for your guests
conversations per month
What our customers say
Remco & Sigrid
Restaurant Abel
"Great system! It takes a lot of work off our sales and reservations department by answering first-line queries and asking questions so that we immediately know what a request is about in the second line and have the information readily available."
