One Agentic AI = your full customer service team

    Phone, email and webchat in one subscription. You pay per fully handled conversation.

    Phone
    Email
    Webchat

    One Agentic AI for all your customer contact

    Phone, email and webchat — powered by one AI that learns from every conversation with sentiment and conversation analysis. Equal to a full customer service team, without the payroll.

    Tickets per month
    €369/month

    Up to 2.000 billable tickets

    2.00020.00038.000+
    • Phone, email and webchat — all included
    • €0,18 per billable ticket (full conversation)
    • AI Manager included
    • Equivalent to hiring 3 extra employee${tier.employees === 1 ? '' : 's'}

    30-day money-back guarantee

    Not satisfied? Full refund.

    Prefer just one channel?

    Want phone, webchat or email only? We'll put together a custom package.

    Get in touch
    Enterprise

    Multiple locations or custom needs?

    For chains and larger groups we build a custom package, with dedicated account manager, custom integrations and SLA.

    Get in touch

    30-day money-back guarantee

    Award-winning innovation & trusted by

    Kameryck
    De Eetvilla
    Abel
    The All Out Amsterdam
    Tasman
    Horecava
    Homies
    De Hiro
    Duikenburg
    Abel Trouwen
    Chapeau Magazine
    Quote
    Stadsbrouwerij Maastricht
    Het Schip
    BWO Horeca Groep
    Pacific
    Polly Goudvisch
    De Belhamel Amsterdam
    Brasserie De Schie
    Yangon Delight
    Storm Aquapark
    Amsterdam Boat Trips
    Café Polly Maggoo
    Het Ketelhuis Pannenkoekfabrique
    Papa Jim Sports Bar
    Dutch Pub Bakker Tilburg
    Bar Botanique

    Frequently asked pricing questions

    What is a billable ticket?
    A billable ticket is one fully handled conversation, regardless of the channel (chat, phone, WhatsApp). Unanswered or escalated conversations are not counted. HorecaHub handles around 80% of incoming questions on its own. The remaining 20% goes to a team member on purpose: group enquiries, special requests and anything where personal contact works better.
    How much do I save with HorecaHub?
    You start from €369 per month for up to 2,000 tickets, which works out to roughly €0.18 per fully handled conversation. At higher volumes the price per ticket drops further, down to €0.14. Phone, email and webchat are included in every tier.
    What if I need more tickets?
    You can upgrade to a higher tier or switch to Enterprise at any time. No penalties, no waiting.
    What does the 30-day money-back guarantee mean?
    Not satisfied within the first 30 days? You get a full refund, no questions asked.
    How does onboarding work?
    Live from one day. If you have more data or integrations with your reservation system or POS, setup can take a little longer. You train the AI together with your AI Manager via a simple chat interface, no technical skills required.
    What benefits does an annual contract offer?
    With an annual contract you get 10% off all tiers and free priority support.
    Can I cancel monthly?
    Yes, monthly plans can be cancelled every month. You keep access until the end of the current billing period; annual contracts run until their end date.
    Are all channels included in every plan?
    Yes, every plan includes AI Chat, AI Phone and AI Email plus the knowledge base. You pay per handled conversation, not per channel.
    What happens if I exceed my ticket bundle?
    Extra conversations are still handled and invoiced afterwards at your plan's rate. We warn you in advance so you can choose to upgrade.
    Are there setup or integration fees?
    No, onboarding and the standard integrations with reservation and POS systems are included. Only custom integrations are quoted separately.
    Can I test before I pay?
    Yes, you start free with a test environment trained on your own business. Billing only starts once you go live.

    The next generation of AI customer service for hospitality is here

    Let the AI take over your phone and chat. You focus on guests.

    Request demo
    Around 80% automatic, 20% to a team memberEasy with the AI ManagerNo technical skills needed