AI Email Agent for hospitality

    Your inbox, run by your best teammate

    An AI email agent that reads every request, consults your menu and brochures and drafts or sends a tailored reply in your tone, 24/7.

    • Replies within 30 sec
    • Group quotes automated
    • Live in 1 day
    bookings@restaurant.com
    New email received
    Inbox
    LJ
    Lisa Janssen
    lisa.j@gmail.com · today 2:32 PM
    Group request
    Table for 12, Friday evening May 16?

    Hi! We'd like to come dine on Friday May 16 around 7 PM with 12 people. Two vegetarians and one gluten-free. Do you have a group menu and what are the prices?

    AI email agent byHorecaHub
    AIExtracted

    Ready for your system

    Name
    Lisa Janssen
    Date & time
    waiting…
    Guests
    waiting…
    Dietary
    waiting…
    Draft reply ready in your inbox or sent automatically, your call.

    Award-winning innovation & trusted by

    Kameryck
    De Eetvilla
    Abel
    The All Out Amsterdam
    Tasman
    Horecava
    Homies
    De Hiro
    Duikenburg
    Abel Trouwen
    Chapeau Magazine
    Quote
    HotelloTOP
    Stadsbrouwerij Maastricht
    Het Schip
    BWO Horeca Groep
    Pacific
    Polly Goudvisch
    De Belhamel Amsterdam
    Brasserie De Schie
    Yangon Delight
    Storm Aquapark
    Amsterdam Boat Trips
    Café Polly Maggoo
    Het Ketelhuis Pannenkoekfabrique
    Papa Jim Sports Bar
    Dutch Pub Bakker Tilburg
    Bar Botanique

    Sound familiar?

    What is your inbox really costing you?

    Every late reply is a lost booking. The AI agent catches them all, instantly.

    Overflowing inbox no one gets to

    Clearing 80 emails between services isn't realistic. Requests sit for days.

    Slow reply = guest books elsewhere

    Groups ask 5 venues at once. The first reply within 30 min wins the booking.

    Group requests need detail AND speed

    Catering, packages, dietary needs, quotes, 20 minutes per email by hand.

    Same questions, every single day

    "Are you open on Easter Monday?" "Do you have high chairs?", 70% is fully automatable.

    HorecaHub on stage

    Proven technology

    Awarded innovation grants. Trusted by hospitality pioneers.

    HorecaHub has been building hospitality-specific AI agents for years. Our email agent runs live at restaurants, hotels and catering companies, processing hundreds of requests daily, while owners focus on guests.

    • Awarded RVO innovation grant
    • Live at 50+ hospitality businesses
    • Nominated Horecava Innovation Awards

    What it does

    One AI teammate, your inbox under control

    Reservations, group requests, dietary questions, packages, all automated and in your style.

    Replies to every email 24/7

    Instant draft reply or fully autonomous send, you set the policy per request type.

    Trained on your menu, brochures & price lists

    Allergens, packages, hours, group menus, the AI knows all your documents.

    Group requests with quote in one email

    Captures date, headcount, dietary needs and sends the right package with pricing.

    Replies in the guest's language

    NL, EN, DE, FR, ES, auto-detected and answered in your tone of voice.

    GDPR compliant, EU servers

    All email data stays inside the EU and is never used to train AI models.

    Works with Gmail, Outlook & IMAP

    No migration, connects to your existing mailbox via a secure link.

    70%

    automate your support

    40+

    hours saved per month

    24/7

    available for your guests

    1000+

    conversations per month

    What our customers say

    Remco & Sigrid

    Restaurant Abel

    "Great system! It takes a lot of work off our sales and reservations department by answering first-line queries and asking questions so that we immediately know what a request is about in the second line and have the information readily available."

    Remco & Sigrid
    Quick chat?
    Hey HorecaHub… what am I actually waiting for? 🤔
    AI powered chat by HorecaHub

    Give it a try? See it for yourself, free.

    Frequently asked questions